The Brief:

The LTA wanted to maximize the use of their facilities by getting as many people on to their courts every day as possible. The LTA needed a solution that would enable players to easily arrange practice and coaching by giving them adequate information about court availability.

Solutions Provided:

  1. The recipe to this much sought after solution involved ACT365 coordinating with a platform that allows courts to be booked through a simple process. 
  2. This platform is called ClubSpark, a venue management tool from Sportlabs – LTA’s technology partner.
  3. ACT365 gives users control of multiple access points from a single unified interface, and its software allows operators to analyze door status remotely
  4. Tennis players make and pay for bookings using ClubSpark from their mobiles.
  5. They then receive a text message with a pin code that is also communicated to ACT365. 
  6. When players arrive at the court, they enter the code into a reader that opens the court gate. 
  7. Voila! No more waiting around swatting your racket at fresh air in frustration as you wait for a court to free up.


While it is the tennis player that deals with the ClubSpark app for booking and court usage, the security installer manages ACT365. This can be done remotely from any internet-ready-device. Engineers are given valuable details about the tennis court gates including controller status, system health, possible tampering incidents, gate forced, gate ajar, etc. Problems can be solved from anywhere, which avoids the need for expensive site call-outs.

A traditional access control system would be ineffective in this situation since you would need a computer at every site. This once again highlights the beauty and power of ACT365 to handle the growing demands of 21st century everyday life.