3 Jul 2019
Vanderbilt’s new Webshop in 300 Words
Our new webshop is helping optimize our goal to serve customers 24/7. The webshop presents a simplified, intuitive interface that makes it easy to navigate and use. How-to videos assist with any questions that may arise, and an improved product hierarchy and centralized Asset Management System (AMS) ensure all support materials are relevant and up-to-date.
Here’s everything you need to know:
- Vanderbilt’s new and improved webshop is supported by Shopware, the software used by world-renowned brands such as L’Oréal and Ben Sherman.
- The webshop represents thousands of products and is a practical solution that seamlessly connects existing customers with the ability to browse and purchase content on a moment’s notice.
- Mobile responsive and integrating with the company’s main website, users can now enjoy all of Vanderbilt’s products, news, and resources in a “one-stop-shop” system.
- Designed with every aspect of the customer in mind, the new webshop has faster load times and a new streamlined services section for registered customers.
- Features like shopping lists help speed up the order process and provide transparency on all placed orders.
- The new webshop includes additional resources like manuals, software downloads, and technical descriptions.
- Vanderbilt’s overall vision is supporting customers through every step of their journey, an idea which the webshop will play a significant role in through value-added resources, clear communication, and on-time delivery.
- Vanderbilt’s previous online shopping platform, SPIAP, is now an unsupported platform in phase-out mode that will close permanently at the end of July. As such, Vanderbilt customers are encouraged to sign-up to the new webshop immediately.
- If you are already a Vanderbilt customer, you can register to begin using the new webshop here: https://vanderbiltindustries.com/web-shop-registration-form. Complete the form and Vanderbilt Customer Services will confirm your account.
- To become a Vanderbilt customer, please register here, https://vanderbiltindustries.com/new-customer-application, and customer services will help you to get set up.