28 Jan 2021

Aspire Partner Roundtable - January Discussion

As part of our newly launched Aspire Roundtable Experts Panel, we asked out Diamond and Gold Partners for their opinion on:

How important is it to your business that access control systems can integrate with third-party systems? Should manufacturers place an emphasis on continuing to develop innovations between access control and third-party systems? Why do you believe (or do not believe) this to be the case?

Read their expert insights below:

Access control system's technical capacity to integrate third-party systems has become mandatory. It must fit with all kinds of systems and technologies in building ecosystem projects to make them "smart." Access control must deal with easy, reliable, and secure access solutions and interact as well with comfort, communication, and technical building management to provide added value with better ease of use, ergonomic, profitability, fluidity, security, energy sobriety.

Integrators can provide ad-hoc solutions, but no such joined innovation between access control and third-party systems exists. One reason might be the technical and economic challenges and ability to manage all counterparts. Moreover, existing solutions cannot be massively deployed and only address few installers and high-level customers. Technologies and communication protocols are not aligned, which entails high costs in platform integrations, complex to deploy, and managed effectively to cope with end users' expectations.

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Nowadays, it’s crucial for most technology to integrate with third-party systems to be able to keep up with progress. This is absolutely the case with access systems, as our line of business has nowhere near the same development capabilities as, for example, the world of apps and cloud-based-software.

Simultaneously, focusing in-house development on the hardware and integration capabilities unlocks the potential of so much more functions than what would be achievable with a more restrictive way of viewing third-party systems. Therefore, it's also a question of most “bang for the buck.” Our line of business is generally curious but conservative towards new innovations, and rightly so, but if we want to keep our shares of the market and not just become “top-level”/“military-grade” suppliers, then we will have to keep up with the times and adapt.

“Adapt or die” is an old cliché, but it seems an appropriate expression in this case.

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We at OLS Ltd pride ourselves on building bespoke integrations for our customers using a single data methodology source.

With the advent of the cloud, IoT (internet of things) and a single source of data usage are becoming the hot-ticket item. Our customers depend on these types of integrations to minimize management and reporting across multiple-discipline systems to centralize the management of information.

We are seeing a rise in demand of what used to be a nice to have is now a leading item on any tick list as a must-have. Without the emphasis from manufacturers opening up API integration, they will fall behind the curve with systems that cannot offer the flexibility wanted in today's and tomorrow’s markets.

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It is very important that access control systems can integrate with third-party systems. This is because many customers don’t want to change the entire installation. We must be able to work with third-party systems.

Manufacturers should, of course, place an emphasis on continuing to develop innovations between access control and third-party systems. The third-party systems are more and more present in the market, for different reasons, but still present. And if you cannot beat this, you must work with it to make it easier. As I explained, a manufacturer cannot work alone and have blinders. They must work with the different competitor or third-party systems.

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